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Return information

You can return unused goods to within 14 days (after receiving the goods).

In the case of a return, the buyer is responsible for the return postage.
Please send any returns to the following address:

Emler bt.
Mária street 32/2.

Please include a copy of the invoice.
Upon receipt of the returned goods, the value of the purchase will be refunded to the account used for the original order.
Please note that you must place a new order online to exchange.
We will only refund the postage in the case of wrongly delivered or faulty goods.

• We do not accept returns sent free of charge.
• Used items cannot be returned.
• Further details can be found in our General Terms and Conditions.

Please report warranty claims on the contact form or via the e-mail address
Please include your invoice or customer number in the email or have this information ready when you contact us by phone.

More information in the data management information sheet and the general terms and conditions.

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